As a UX writer, content strategist, and designer, I shape experiences through foundational design and feedback, and by putting myself in the user’s shoes. My main goal is to bring ease, value, and delight to people, and never impede their goals.
Giving people more control over what they see on Facebook
The EU Digital Services Act (EU DSA) requires that Very Large Online Platforms (VLOPs) must give people more control over the content they see and provide an alternative to the algorithmically ranked experience where displayed content is inferred based on their activity. Balancing a quality user experience and business needs with the EU DSA’s nonprofiling requirements was a meaty challenge.
Meta: Solving for the EU Digital Services Act nonprofiling requirements
“Providers of very large online platforms that use recommender systems shall provide at least one option for each of their recommender systems which is not based on profiling.”